Join the Department of Health as a Registry Clerk – Supervisor
The National Department of Health is inviting suitably qualified and experienced candidates to apply for the position of Registry Clerk – Supervisor (Ref No: NDOH 47/2026) Johannesburg , Salary R338,106 Per Annum within the Directorate: MBOD. This is an excellent opportunity for individuals with experience in records management, archiving, and registry administration who are seeking to advance their careers within the South African public service.
Based in Johannesburg, this permanent position offers a competitive annual salary of R338,106 per annum, plus attractive government employee benefits. The successful candidate will play a crucial role in ensuring the efficient management, storage, retrieval, archiving, and supervision of records and registry services within the department.
If you possess strong organizational skills, experience in archiving and records management, and a passion for maintaining accurate and secure records, this position presents an excellent opportunity to contribute to an important government institution.
Position Overview
Position: Registry Clerk – Supervisor
Reference Number: NDOH 47/2026
Directorate: MBOD
Location: Johannesburg
Salary: R338,106 per annum
Benefits: Competitive government employee benefits
Department: National Department of Health
This position focuses on the supervision and administration of registry services, records management processes, filing systems, correspondence management, archiving procedures, and client service functions.
About the Role
The Registry Clerk – Supervisor is responsible for overseeing registry operations and ensuring that records and correspondence are accurately managed, stored, and retrieved according to departmental policies and legislative requirements.
The successful candidate will supervise registry staff, maintain filing systems, oversee incoming and outgoing correspondence, manage archiving activities, and ensure efficient recordkeeping practices that support the department’s operations.
This role requires a highly organized individual with excellent communication skills, attention to detail, and the ability to supervise and guide registry personnel.
Minimum Requirements
Applicants must meet the following requirements:
Educational Qualifications
- Senior Certificate (Grade 12); or
- Equivalent NQF Level 4 qualification.
Additional Advantageous Qualifications
The following will serve as an added advantage:
- Records Management Certificate.
- Qualification related to compensation legislation.
- Additional training in archives or records administration.
Experience
Applicants must have:
- A minimum of three (3) years’ experience in archiving.
- Experience in registry administration and records management.
- Exposure to document control and filing systems.
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Knowledge Requirements
Candidates should demonstrate knowledge and understanding of:
Registry Duties and Practices
Applicants must understand the principles and procedures associated with registry operations, filing systems, records management, and document administration.
Public Service Legislative Framework
Knowledge of legislation and policies governing the South African Public Service is essential.
Storage and Retrieval Procedures
Candidates should be familiar with records storage, classification systems, retrieval processes, and document tracking methods.
Occupational Diseases in Mines and Works Act (ODMWA)
Knowledge and understanding of the Occupational Diseases in Mines and Works Act (Act 78 of 1973) will be beneficial.
Computer Literacy
Applicants should have the ability to:
- Capture data accurately.
- Operate computers effectively.
- Use Microsoft Office applications.
- Maintain electronic records.
Essential Competencies and Skills
To perform successfully in this position, candidates should possess the following competencies:
Communication Skills
Strong verbal and written communication skills are required to interact effectively with colleagues, clients, stakeholders, and management.
Interpersonal Skills
The successful candidate must maintain positive working relationships and provide professional customer service.
Planning and Organizational Skills
Registry operations require careful planning and efficient organization of documents, files, and records.
Flexibility
The ability to adapt to changing priorities and operational requirements is important.
Job Knowledge
Candidates must possess practical knowledge of registry procedures, records management practices, and archiving systems.
Language Proficiency
Good language skills are necessary for handling correspondence and communicating effectively with clients and colleagues.
Teamwork and Independence
The successful candidate must be able to work independently while also supervising and collaborating with team members.
Key Responsibilities
The Registry Clerk – Supervisor will perform a wide range of duties related to records management and registry administration.
Supervise Registry Counter Services
One of the primary responsibilities involves supervising and providing registry counter services.
This includes:
- Assisting clients.
- Managing enquiries.
- Ensuring quality service delivery.
- Supporting registry operations.
The incumbent must ensure that clients receive prompt and professional assistance.
Handle Enquiries
The successful candidate will manage various enquiries received through:
- Telephone calls.
- Walk-in clients.
- Internal stakeholders.
- External service providers.
Providing accurate information and timely responses is an important aspect of this role.
Receive and Register Hand-Delivered Mail and Files
The Registry Clerk – Supervisor will oversee the receipt and registration of:
- Hand-delivered correspondence.
- Official documents.
- Departmental files.
- External submissions.
Accurate recordkeeping is essential to ensure proper tracking and accountability.
Supervision of Incoming and Outgoing Correspondence
The successful candidate will supervise correspondence management activities.
Responsibilities include:
- Monitoring incoming mail.
- Processing outgoing correspondence.
- Registering documents.
- Ensuring timely distribution.
Proper handling of correspondence supports efficient departmental communication.
Mail Reception and Dispatch
The position requires supervision of mail reception processes.
Key activities include:
- Receiving all incoming mail.
- Sorting correspondence.
- Registering mail items.
- Dispatching documents to appropriate recipients.
The candidate must ensure that all correspondence is processed efficiently and accurately.
Distribution of Registry Notices
The incumbent will communicate registry-related notices and updates to relevant personnel and stakeholders.
This contributes to improved communication and awareness within the department.
Filing and Records Management Services
A major component of the position involves overseeing records management systems.
Opening and Closing Files
The successful candidate will supervise the opening and closing of files according to approved record classification systems.
Responsibilities include:
- Creating new files.
- Closing inactive files.
- Maintaining file integrity.
- Ensuring proper classification.
Filing and Storage
The Registry Clerk – Supervisor will ensure that documents are filed and stored appropriately.
This includes:
- Physical filing.
- Electronic filing.
- Storage management.
- Document organization.
Proper filing supports efficient record retrieval and preservation.
Tracing and Retrieving Documents
The position requires effective document tracking and retrieval services.
This includes:
- Manual retrieval systems.
- Electronic tracking systems.
- File location management.
- Document recovery processes.
Timely retrieval of records is essential for operational efficiency.
Index Card Management
The successful candidate must ensure that index cards are completed and maintained for all files.
This helps improve file tracking, identification, and retrieval processes.
Registry Equipment Operations
The Registry Clerk – Supervisor will oversee the operation of equipment used within registry functions.
Franking Machine Administration
Responsibilities include:
- Opening and maintaining the franking machine.
- Processing postal items.
- Recording postal expenditures.
- Updating registers daily.
Accurate management of postal activities supports accountability and financial control.
Postal Management
The incumbent will:
- Prepare mail for dispatch.
- Lock post items in designated postbags.
- Coordinate delivery to the post office.
These duties ensure secure and efficient mail handling.
Financial Document Handling
The successful candidate will hand-deliver and sign over remittances to the finance section when required.
This responsibility requires trustworthiness and attention to detail.
Archiving and Disposal Services
Records preservation and disposal are important functions of the role.
Electronic Scanning of Files
The Registry Clerk – Supervisor will oversee and perform electronic scanning of records to support digital recordkeeping initiatives.
Preparation of Documents for Archiving
Responsibilities include:
- Sorting files.
- Packaging documents.
- Preparing records for archival storage.
- Ensuring compliance with archiving procedures.
Archive Lists and Documentation
The incumbent must:
- Compile lists of records for archiving.
- Submit documentation to supervisors.
- Maintain archive registers.
- Monitor archived records.
These processes support long-term records preservation and regulatory compliance.
Why Consider This Opportunity?
Competitive Government Salary
The position offers an annual salary of R338,106 along with attractive government benefits.
Stable Employment
Government positions provide long-term career stability and structured career progression opportunities.
Professional Growth
The role provides valuable experience in records management, supervision, public administration, and archiving.
Meaningful Contribution
The successful candidate will support critical departmental operations through effective document and records management.
Ideal Candidate Profile
The ideal applicant is someone who:
- Has strong records management experience.
- Possesses excellent organizational skills.
- Pays close attention to detail.
- Communicates effectively.
- Demonstrates leadership capabilities.
- Maintains confidentiality.
- Understands archiving procedures.
- Is comfortable using computer systems.
- Can supervise and motivate staff.
- Works efficiently under pressure.
Enquiries
For further information regarding this vacancy, applicants may contact:
Ms D Leseyane
Telephone: (011) 356 5640
Applicants are encouraged to contact the department should they require clarification regarding the position or application requirements.
Conclusion
The Registry Clerk – Supervisor vacancy (Ref No: NDOH 47/2026) offers an excellent opportunity for experienced records management and archiving professionals seeking a rewarding government career. With a competitive salary of R338,106 per annum, attractive employee benefits, and opportunities for professional growth, this role is ideal for candidates who possess strong administrative, supervisory, and organizational skills.