IT Technician at Ekurhuleni East TVET College

IT Technician at Ekurhuleni East TVET College is wanted to fill a vacant post, The Information and Communication Technology (ICT) sector continues to be one of the fastest-growing industries in South Africa, with skilled IT professionals playing a vital role in supporting education, business, and government services. As educational institutions increasingly adopt digital learning platforms, cloud computing, cybersecurity, and enterprise systems, the demand for experienced IT technicians has never been greater.

If you are an ICT professional looking for a rewarding government career, the IT Technicians (Ref No: EEC-ITP-04-02/2026) vacancies at Ekurhuleni East TVET College present an excellent opportunity to advance your career while contributing to higher education in South Africa.

Ekurhuleni East TVET College is recruiting two permanent IT Technicians to support its growing ICT infrastructure. The successful candidates will earn a salary of R338,106 per annum (Salary Level 07) and will be responsible for maintaining enterprise ICT systems, supporting users, managing networks, strengthening cybersecurity, and ensuring the reliable operation of the College’s technology environment.

This guide explains everything you need to know about the vacancies, including the salary, qualifications, required experience, key responsibilities, essential technical skills, and what makes this an outstanding opportunity for ICT professionals.


Job Overview

Position: IT Technician

Reference Number: EEC-ITP-04-02/2026

Number of Posts: 2

Institution: Ekurhuleni East TVET College

Branch: Technical and Vocational Education and Training (TVET)

Employment Type: Permanent

Salary: R338,106 per annum (Salary Level 07)

Location: TVET Colleges within Ekurhuleni East TVET College

These positions are ideal for ICT professionals with experience supporting enterprise infrastructure, cloud technologies, networking, cybersecurity, and Microsoft-based environments.


About Ekurhuleni East TVET College

Ekurhuleni East TVET College is one of South Africa’s leading Technical and Vocational Education and Training institutions. The College provides vocational education and skills development that prepares students for employment across a wide range of industries.

As digital technologies continue to transform education, the College depends on modern ICT infrastructure to support teaching, learning, administration, online assessments, and communication. IT Technicians play a key role in ensuring that these systems remain secure, reliable, and available.


Purpose of the Position

The IT Technician is responsible for delivering first- and second-line ICT support while maintaining the College’s enterprise infrastructure. This includes desktop support, server administration, network management, Microsoft 365 services, cybersecurity, cloud computing, backup solutions, and ICT governance.

The successful candidates will work closely with staff and students to resolve technical issues, maintain ICT services, and support digital transformation initiatives across the College.


Salary and Employment Type

The advertised salary is:

R338,106 per annum (Salary Level 07)

This is a permanent government position, offering long-term career stability, structured progression, and opportunities for professional development within the public sector.


Minimum Requirements

Applicants must meet the following minimum requirements:

Educational Qualifications

Candidates must possess:

  • Grade 12 (Matric) or Level 4 Certificate
  • National Diploma or Degree in:
    • Information Technology (IT)
    • Information Systems
    • Network Engineering
    • Cyber Security
    • Cloud Computing
    • Or an equivalent qualification

These qualifications provide the technical foundation required to manage enterprise ICT environments.

Important links:


Work Experience

Applicants must have:

A minimum of 2โ€“3 years’ experience in an ICT environment supporting enterprise infrastructure.

Relevant experience includes:

  • ICT support
  • Network administration
  • Server management
  • User support
  • Cloud services
  • Cybersecurity
  • Microsoft enterprise environments

Professional Certification

The College specifically mentions knowledge relating to:

  • HCIP Routing & Switching
  • HCIP Security
  • HCIP Cloud Computing
  • Related ICT specialisations

Relevant professional certifications strengthen an application.


Driver’s Licence

Applicants must possess a:

Valid South African Driver’s Licence

Travel between College campuses may be required.


Technical Knowledge Required

Successful candidates should demonstrate strong technical knowledge across several ICT disciplines.

Enterprise Infrastructure

Applicants should understand:

  • Enterprise networks
  • ICT infrastructure
  • Server environments
  • Hybrid cloud systems
  • Network management
  • ICT operations

Microsoft Technologies

Knowledge of Microsoft platforms is essential, including:

  • Microsoft Windows Server
  • Active Directory
  • DNS
  • DHCP
  • Group Policy
  • Microsoft 365
  • Microsoft Azure

These technologies form the backbone of many enterprise environments.


Cloud Computing

Candidates should understand:

  • Cloud infrastructure
  • Hybrid cloud environments
  • Cloud migration
  • Cloud administration
  • Microsoft Azure services

Cloud technologies continue to play an increasingly important role in modern educational institutions.


Cybersecurity

Security knowledge is one of the most important requirements.

Applicants should understand:

  • Firewalls
  • Endpoint protection
  • Email security
  • Vulnerability assessments
  • Security monitoring
  • Patch management
  • Information security controls

Protecting institutional information is a critical responsibility.


Backup and Disaster Recovery

Candidates should understand:

  • Backup solutions
  • Disaster recovery
  • Business continuity
  • Secure data storage
  • Recovery procedures

Reliable backup systems help minimise operational disruption.


Essential Skills

In addition to technical expertise, applicants should possess several professional skills.

Analytical Skills

IT Technicians regularly diagnose technical problems and identify effective solutions.

Strong analytical thinking supports efficient troubleshooting.


Customer Service

Supporting staff and students requires:

  • Patience
  • Professionalism
  • Good communication
  • User-focused service delivery

Excellent customer service contributes to positive user experiences.


Communication Skills

Successful candidates must communicate technical information clearly through:

  • Verbal communication
  • Written reports
  • Technical documentation
  • User guidance

Good communication improves teamwork and service delivery.


Time Management

ICT professionals often manage multiple requests simultaneously.

Good organisational skills help technicians:

  • Prioritise support tickets
  • Meet deadlines
  • Coordinate projects
  • Deliver reliable ICT services

Key Responsibilities

Successful applicants will perform a wide range of ICT support functions.

Provide First- and Second-Line ICT Support

The primary responsibility is providing technical support to College users.

Support includes:

  • Resolving technical issues
  • Responding to ICT service requests
  • Maintaining ICT Service Desk operations
  • Assisting staff and students
  • Escalating complex issues when required

Prompt support helps minimise disruptions to teaching and administration.


Install and Configure ICT Equipment

IT Technicians will install, configure, maintain, and troubleshoot:

  • Desktop computers
  • Laptops
  • Printers
  • Telephones
  • Software applications
  • Peripheral devices

Correct installation ensures reliable system performance.


Administer User Accounts

Responsibilities include managing:

  • Active Directory accounts
  • Email services
  • Microsoft 365 accounts
  • User permissions
  • Identity management
  • Access control

Secure account administration protects institutional information.


Maintain Network Infrastructure

Technicians will support and maintain:

  • Network switches
  • Routers
  • Wireless networks
  • Structured cabling
  • Internet connectivity
  • Voice communication systems

Server and Cloud Infrastructure Administration

A major responsibility of the IT Technician is maintaining the College’s server infrastructure and cloud-based systems.

Successful candidates will assist with:

  • Windows Server administration
  • Server monitoring and maintenance
  • Virtualisation platforms
  • Microsoft Azure services
  • Cloud infrastructure
  • Hybrid cloud environments
  • Enterprise applications

As many educational institutions move towards cloud computing, IT technicians will play a critical role in ensuring these platforms remain secure, available, and reliable.


Support Cybersecurity Operations

Cybersecurity has become one of the most important aspects of modern ICT management.

The successful candidates will help implement and maintain:

  • Endpoint protection software
  • Antivirus solutions
  • Firewall security
  • Email security
  • Security monitoring tools
  • Patch management
  • Vulnerability remediation
  • Information security controls

Protecting student records, staff information, financial systems, and institutional data is one of the College’s highest priorities.


Monitor ICT Infrastructure

IT Technicians are responsible for ensuring the continuous availability of College systems.

Monitoring duties include:

  • Network performance
  • Server health
  • Internet connectivity
  • Cloud services
  • Hardware performance
  • Storage capacity
  • Security alerts

Continuous monitoring helps identify potential issues before they affect users.


Backup and Disaster Recovery

Data protection is an essential responsibility within any enterprise ICT environment.

Successful candidates will assist with:

  • System backups
  • Data recovery
  • Disaster recovery planning
  • Business continuity support
  • Secure offsite storage
  • Data migration

These processes ensure the College can recover important information in the event of hardware failure, cyberattacks, or unexpected disasters.


Systems Integration and Digital Transformation

The College continues to modernise its ICT environment through digital transformation initiatives.

IT Technicians will assist with:

  • Systems integration
  • Cloud migration
  • New technology implementation
  • ICT innovation projects
  • Enterprise application deployment
  • Infrastructure upgrades

These projects help improve teaching, administration, communication, and service delivery.


ICT Asset Management

Maintaining accurate ICT records is another important responsibility.

Technicians will manage:

  • ICT asset registers
  • Equipment inventories
  • System documentation
  • Standard operating procedures
  • Configuration records
  • Hardware tracking

Accurate documentation supports planning, budgeting, maintenance, and compliance.


Troubleshooting and Technical Support

Every day presents different technical challenges.

IT Technicians will perform:

  • Hardware diagnostics
  • Software troubleshooting
  • Network fault diagnosis
  • System configuration
  • Equipment upgrades
  • Remote support
  • Telephonic support
  • On-site technical assistance

Strong troubleshooting skills ensure users experience minimal downtime.


User Support Across College Campuses

Support services extend to staff and students across all College sites.

Technicians will provide:

  • Face-to-face support
  • Remote assistance
  • Telephone support
  • Microsoft 365 assistance
  • Password resets
  • User account management
  • Technical guidance

Providing excellent customer service is a key performance expectation.


ICT Governance and Compliance

The successful candidates must ensure compliance with:

  • Department of Higher Education and Training (DHET) regulations
  • College ICT policies
  • ICT governance frameworks
  • Industry best practices
  • Information security standards

Compliance helps protect institutional information while ensuring ICT services meet government requirements.


Salary and Employment Benefits

The advertised salary for this position is:

R338,106 per annum (Salary Level 07)

As a permanent government employee, you may also receive benefits in line with Public Service conditions, including:

  • Annual leave
  • Sick leave
  • Family responsibility leave
  • Pension contributions
  • Skills development opportunities
  • Training programmes
  • Career progression opportunities
  • Long-term employment stability

Government employment provides structured career development and excellent long-term prospects.


Why Choose a Career at Ekurhuleni East TVET College?

Working for a TVET College offers numerous advantages.

Job Stability

Permanent government employment provides financial security and structured promotion pathways.


Exposure to Modern Technologies

The role provides hands-on experience with:

  • Microsoft Azure
  • Microsoft 365
  • Windows Server
  • Active Directory
  • Network infrastructure
  • Cybersecurity
  • Cloud computing
  • Virtualisation

This exposure strengthens your professional profile and future career prospects.


Meaningful Work

IT Technicians help ensure students and staff have reliable access to digital learning platforms, administrative systems, and communication tools.

Your work directly supports education and skills development in South Africa.


Career Growth Opportunities

This position provides an excellent foundation for advancement into senior ICT roles.

Potential career paths include:

  • Senior IT Technician
  • Network Administrator
  • Systems Administrator
  • ICT Support Manager
  • Cybersecurity Analyst
  • Cloud Administrator
  • Infrastructure Engineer
  • ICT Project Coordinator
  • ICT Manager
  • Digital Transformation Specialist

Experience gained within the public sector is highly valuable across government and private organisations.


Tips for a Successful Application

To improve your chances of being shortlisted:

Update Your CV

Clearly include:

  • ICT qualifications
  • Microsoft technologies
  • Networking experience
  • Cybersecurity knowledge
  • Cloud computing skills
  • Active Directory administration
  • Technical certifications
  • Driver’s licence
  • Employment history

Use measurable achievements wherever possible.


Organise Supporting Documents

Prepare certified copies of:

  • South African ID
  • Matric certificate
  • National Diploma or Degree
  • Professional certifications
  • Driver’s licence
  • Updated CV

Ensure all documents are current and complete.


Prepare for Technical Assessments

According to the advertisement, shortlisted candidates will complete:

  • A practical assessment evaluating technical and generic competencies.
  • An integrity (ethical conduct) assessment.

Review topics such as:

  • Active Directory
  • Windows Server
  • Microsoft 365
  • Azure
  • Networking
  • Cybersecurity
  • Cloud Computing
  • Troubleshooting methodologies

Hands-on preparation will improve your confidence.


Frequently Asked Questions

Do I need previous government experience?

No.

The advertisement requires 2โ€“3 years’ ICT experience supporting enterprise infrastructure but does not specify previous government employment.


Is a driver’s licence compulsory?

Yes.

Applicants must possess a valid South African driver’s licence.


Is cybersecurity experience important?

Yes.

Knowledge of cybersecurity controls, endpoint protection, vulnerability management, and information security forms a significant part of the advertised responsibilities.


Will I work with cloud technologies?

Yes.

The role specifically includes support for:

  • Microsoft Azure
  • Cloud infrastructure
  • Hybrid cloud environments
  • Cloud migration projects

Is this a permanent government job?

Yes.

These are permanent positions at Ekurhuleni East TVET College.


Final Thoughts

The IT Technician (Ref No: EEC-ITP-04-02/2026) vacancies at Ekurhuleni East TVET College offer an exciting opportunity for skilled ICT professionals seeking stable government employment. With a competitive salary of R338,106 per annum, exposure to enterprise technologies, and the chance to support digital transformation within the education sector, these positions provide excellent long-term career prospects.

Successful candidates will contribute to maintaining secure networks, managing Microsoft environments, supporting cloud technologies, implementing cybersecurity measures, and delivering high-quality technical support to staff and students. If you meet the qualification and experience requirements, prepare your application carefully, showcase your technical expertise, and demonstrate your commitment to reliable, customer-focused ICT services.

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